We have four separate networks, and supply
hi-bandwidth, low latency services to our clients 24 hours a day, 7 days a
week, ranging from small shopping websites to large hungry
video streaming applications. We take bandwidth from several
separate providers - Level(3), Euroconnex UK, Cable & Wireless,
NTL and Telefonica.
Our two main networks at Level(3) & Euroconnex UK are co-located
in secure computer-friendly environments with backup power
supplies and air conditioning.
Level(3) Network Operations Center
First-Web at Level(3)
Our tertiary and quaternary networks link our main networks to
our offices. Amongst other advantages they allow us to offer the
option of a development site so bugs in new websites/applications
can be caught before the sites are unleashed onto our main networks.
They also handle some of the unseen tasks such as backups, compiling
Web statistics, and aggregating our
travel agents' database - leaving our primary servers to do purely
what they were designed to do.
We operate a redundant server and network policy - broadly speaking
that means a site will be available on more than one server running
in parallel on different networks, wherever possible with content
replicated between them in realtime - so that if one server fails,
its partner is there to take over on the same network or possibly on
a different network. This level of resilience certainly helps us
sleep at night. We also have a policy of 'one server, one function'
(except for the few instances where this would introduce unnecessary
A consequence of these policies is that when, for example, a client
asked us if they could have their own dedicated server they changed
their mind when we pointed out that that they would lose what was
probably a more valuable solution i.e. email on one server, website
on another and database on a third, duplicated across two separate
First-Web at Euroconnex UK