Hosting plans & Prices Desktop & Web Software Telephony Technical Help
Hosting plans & Prices Software Telephony Technical Help




We have four separate networks, and supply hi-bandwidth, low latency services to our clients 24 hours a day, 7 days a week, ranging from small shopping websites to large hungry video streaming applications. We take bandwidth from several separate providers - Level(3),  Euroconnex UK, Cable & Wireless, NTL and Telefonica.
Our two main networks at Level(3) & Euroconnex UK are co-located in secure computer-friendly environments with backup power supplies and air conditioning.

Level(3) Network Operations Center

First-Web at  Level(3)

Our tertiary and quaternary networks link our main networks to our offices. Amongst other advantages they allow us to offer the option of a development site so bugs in new websites/applications can be caught before the sites are unleashed onto our main networks. They also handle some of the unseen tasks such as backups, compiling Web statistics, and aggregating our CharterFinder travel agents' database - leaving our primary servers to do purely what they were designed to do.
We operate a redundant server and network policy - broadly speaking that means a site will be available on more than one server running in parallel on different networks, wherever possible with content replicated between them in realtime - so that if one server fails, its partner is there to take over on the same network or possibly on a different network. This level of resilience certainly helps us sleep at night. We also have a policy of 'one server, one function' (except for the few instances where this would introduce unnecessary complexity).

First-Web at Euroconnex UK

A consequence of these policies is that when, for example, a client asked us if they could have their own dedicated server they changed their mind when we pointed out that that they would lose what was probably a more valuable solution i.e. email on one server, website on another and database on a third, duplicated across two separate networks.